Upgraded Safety: The Palace has implemented additional safety procedures. All persons must pass through the theatre’s screening process to enter the theatre, this includes a bag check and metal detectors. To expedite your entrance, please hold items such as keys, phones, and loose change at chest level when passing through the metal detector.
In addition to routine cleaning, sanitizing, and disinfecting procedures in common areas throughout the day, Westmoreland Cultural Trust has implemented enhanced cleaning and disinfection procedures and their HVAC system has been upgraded.
Please click here to review the safety guidelines at our concert home, The Palace Theatre.
Accessibility at the Palace Theatre
Wheelchair seat locations (with no fixed seat) are available to patrons in wheelchairs who require this accommodation on the main floor only. Patrons with other mobility issues will be relocated to other accessible areas in the theatre with fixed seating.*The Palace Theatre does not offer any accessible seating upstairs in their balcony/lodge area.
IMPORTANT NOTE FOR LOGE AND BALCONY LEVELS (INCLUDING OPERA BOXES): Although The Palace Theatre provides elevator access to the Loge and Balcony levels, wheelchair accessible (no fixed seat) seating (or any accessible seating for limited mobility patrons) is exclusively restricted to the Orchestra level (main floor). If a wheelchair/walker/scooter/crutches/other accommodation location is needed, please notify the ticket service representative at the time of purchase at 724-837-1850. Patrons may work with the Palace Theatre’s house manager on-site to resolve any seating issues.
Prohibited Items
The following is a list of outside items that are prohibited inside of venues owned and/or operated by Westmoreland Cultural Trust. All prohibited items must be disposed of or returned to vehicles.
- Weapons of any kind or facsimiles of weapons, including firearms, pellet guns, stun guns, martial arts weapons, pepper spray, pocket/utility knives or cutting instruments
- Flammable liquids
- Fireworks, pyrotechnics, flares or incendiary devices
- Glass, metal, or plastic containers of any kind including cans, bottles and flasks
- Outside food or beverages including alcohol
- Oversized bags that exceed 16″ x 16″ x 8″
- Laser pointers
- Audio or video recording
- Professional cameras (including those with detachable lenses) or flash photography
- Laptops/tablets
- Signs, flags, banners
- Guests without shoes or shirts
- Masks (with the exception of medical or those required for Covid health and safety compliance)
- Jewelry that could be used as a weapon including heavy chains and studded bracelets
- Pets, other than service animals; not to include comfort animals
- Unapproved pamphlets, handouts, advertisements
- Unattended items left outside venue doors will be discarded to ensure guest safety.
*This list is not all-inclusive and may change or be updated at any time without notice. Additional restrictions may apply.
